Coach Ugochi · Terms
Terms of use
Last updated:
These terms describe Coach Ugochi’s website, coaching, and self-guided programs.
Seller, scope and governing law
Njoku Capital Group, LLC, doing business as Coach Ugochi, California, USA. These terms are governed by the laws of California, USA. The digital-purchase provisions below apply only to Strong Foundations at Home. They do not replace in-person class booking, cancellation, complimentary-credit or coaching terms.
Coaching and self-guided programs
Strength and workout materials are educational and fitness guidance, not medical care, diagnosis, or treatment. A self-guided program is not a substitute for advice from a qualified health professional. Choose activities appropriate to your circumstances and seek professional guidance when needed.
Program access and payment
Strong Foundations at Home is a self-guided digital strength program. Pay once in United States dollars (USD) at the amount shown for your order at checkout; there are no recurring charges. The purchase provides ongoing access; it is not a subscription and there is no subscription to cancel. “30 days” describes curriculum length, not an access-expiration date. Demonstration videos are being added; written training and saved progress are part of the program. Later price changes do not change an existing purchase’s recorded amount.
Digital delivery and missing-email recovery
Digital only: no physical goods, shipping charges or physical returns. After successful payment is verified through Stripe’s signed notification, program access is granted and an access email with a secure sign-in link is queued for dispatch. Payment completion, email dispatch and inbox receipt are separate steps; immediate inbox receipt is not guaranteed. Check spam/junk and the email used at purchase. If the email is missing or a link expires, request a new link at /strong-foundations/home (Member sign in) or contact hello@coachugochi.com. Existing members can sign in while new purchasing is paused. Do not pay again just because an email is delayed.
Refunds
Refunds are available by emailing hello@coachugochi.com within 7 days of purchase, provided no more than Day 1 of the program has been completed. Otherwise all sales are final, except where required by law. A refund ends program access.
Disputes
Please contact us before disputing a charge with your bank.
Limitation of liability
To the extent permitted by law, our liability for the program is limited to the amount you paid for it.
Payment security
Payments are processed securely by Stripe. Coach Ugochi does not store your card details. We store payment identifiers, amount, currency and status for access and support.
Questions or support
Contact hello@coachugochi.com with support or purchase questions.
Accounts and site services
Email links and optional Google OpenID/email sign-in may be available for accounts. Google sign-in does not request Google mailbox permissions. Site forms, accounts, purchases, and workout progress may involve information you provide.